User Data Deletion Policy

This User Data Deletion Policy explains how you can ask Chargii Power Solutions Inc. ("Chargii") to delete your account and personal information. This page is the user data deletion URL for the Chargii mobile app, the Apple App Store, and Facebook or Meta app review.

It should be read with our Privacy Policy and Terms of Service.

1. How to request deletion

You can request deletion in any of these ways:

• In the Chargii mobile app, use the account or settings option to delete your account, when that option is available.
• Email admin@chargii.rentals from the address on your Chargii account with the subject "Chargii data deletion request." Include the email or phone number on the account so we can find it.
• If you created or linked your Chargii account with Facebook Login, you may also remove Chargii from your Facebook account settings (Settings > Apps and Websites). That stops future Facebook sharing. You still need to send us a deletion request if you want Chargii to delete the data we already stored.

2. What happens when you delete your account

In the Chargii mobile app and website, "delete account" deactivates your account. You cannot sign in until you reactivate with the same email and password. We do not remove your auth record immediately so you can recover access if you change your mind.

After we verify a deletion request, we delete or irreversibly de-identify:

• Your account profile (name, email, phone, address, and login identifiers).
• Saved payment-method references we store (we also instruct our processor where required).
• Device and app identifiers tied to your account.
• Support messages that are not required for a legal hold.
• Facebook or other social-login identifiers associated with your Chargii account.

3. What we may retain

We may retain limited records when we have a legal, tax, accounting, fraud-prevention, or dispute-resolution need. Examples include rental invoices, payment confirmations, and records of unpaid replacement charges. Retained records are restricted to that purpose and are deleted or de-identified when the retention period ends.

4. Active rentals and outstanding charges

If you have an open rental or an unpaid fee, we may complete or settle that rental before closing the account. Returning equipment and resolving charges helps us finish deletion without keeping extra account data.

5. Timing

We aim to confirm receipt within 10 days and to complete deletion within 30 days of a verified request, unless a longer period is allowed or required by law. If more time is needed, we will tell you why.

6. Confirmation

When deletion is complete, we will email the address you used for the request, unless that address is no longer valid. After deactivation, you can reactivate with the same email and password.

7. Facebook-specific notes

Facebook requires apps that receive user data to offer a way to delete that data. This page is Chargii's data deletion instructions URL. Sending a request to admin@chargii.rentals is sufficient to start deletion of Chargii-held data, including data originally received from Facebook Login.

8. Contact

Data deletion requests: Chargii Power Solutions Inc., admin@chargii.rentals.